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UAE Delivery & Easy Returns

Shipping & Returns

We want your Cordova Toys order to arrive quickly and safely. Here is everything you need to know about delivery, returns, and exchanges.

UAE Delivery

We ship to almost all parts of the UAE.

Fast Processing

Most in-stock orders ship within one business day.

7-Day Returns

Return or exchange eligible items within 7 days.

Gift Voucher

Returns without packing slip may receive a gift voucher.

Shipping Policy

We ship our products to almost all parts of the UAE. We know you want your order fast, so we strive to ship most in-stock orders from our warehouse within one business day.

Processing Time

  • Orders placed from Sunday through Thursday are usually prepared for shipment on the following business day.
  • Orders placed on Friday through Saturday will usually be prepared on Sunday.
  • Delivery timing may vary depending on your location, order volume, courier availability, and public holidays.
Our website strives for accuracy in stock levels. If an item is unavailable after your order is placed, you will not be charged, or your payment will be refunded. You may choose an alternate item or cancel the order.

Return & Exchange Policy

We want you to be happy with your purchase. If you are not satisfied, you may return or exchange eligible items within 7 days of receiving your shipment.

Return Conditions

  • The toy item must be in its original condition.
  • The original packaging and accessories should be included when possible.
  • Please include the original packing slip to receive a refund to your original payment method.
  • For returns without the original packing slip, we may issue an electronic gift voucher.
Unless the return or exchange is due to an error from our side, shipping charges cannot be refunded.

How Returns Work

A simple process to help you return or exchange your item smoothly.

1

Contact Us

Send us your order details and tell us whether you want a return or exchange.

2

Prepare the Item

Keep the toy in original condition and include the packing slip if available.

3

Refund or Exchange

Once your return is approved, we will process the refund, exchange, or gift voucher.

Need Help?

If you have a question about shipping, delivery time, returns, or exchanges, contact our Cordova Toys support team and we will help you.

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